Subprocessors.
The services that process your data on Signet's behalf, what each one does, and where. The services you connect yourself, such as your ad account or calendar, are your own vendors and are not listed.
| Provider | Purpose | Data | Location | Entity |
|---|---|---|---|---|
| Vercel | Application hosting, and private storage for call recordings and transcripts | All data the application handles; recordings and transcripts | Not yet confirmed | Not yet confirmed |
| Neon | Database hosting | All data stored in Signet's database | AWS us-east-1 | Not yet confirmed |
| Anthropic | AI models for call analysis and generated ad text | Call transcripts; ad briefs | Not yet confirmed | Not yet confirmed |
| AssemblyAI | Call transcription | Call audio | EU endpoint | Not yet confirmed |
| OpenAI | AI models for call and meeting analysis, once it is switched on | Call transcripts with speaker labels and participant roles; your own analysis criteria. For enabled call and meeting analysis, OpenAI may include API inputs and outputs, including submitted transcript content, in abuse-monitoring logs. These logs are retained for up to 30 days by default, unless longer retention is required by law or reasonably necessary to protect services or third parties from harm. OpenAI does not use API data to train models by default unless the customer opts in; Signet does not authorise training on this workload. OpenAI processing may occur outside the UK and EEA, principally in the United States, under the UK International Data Transfer Addendum to the EU Standard Contractual Clauses, as provided in OpenAI's data processing addendum. | Global, principally the United States | OpenAI OpCo, LLC |
| Sentry | Error monitoring | Error reports, with organization and record identifiers; default personal data is not sent | Not yet confirmed | Not yet confirmed |
| Resend | Transactional email: invitations, password resets and notifications | Names and email addresses | Not yet confirmed | Not yet confirmed |
| Twilio | Call tracking numbers and text messages | Callers' phone numbers and call events | Not yet confirmed | Not yet confirmed |
Not yet settled: Subprocessor register
Every register entry's contracting entity and region are confirmed, and production use is confirmed for OpenAI, Resend and Twilio.